PRAGMA INKASO. was established on April 19, 2002 as a limited liability company. The objective for the founders was to create an organisation that will become one of the leaders in debt collecting within general business. Initially the company was involved exclusively in debt collecting at customers orders. Due to the individual approach to each case, already in the initial period the company won media interest, who described several debt collecting proceedings delivered by PRAGMA INKASO. On the basis of this success, the mark of PRAGMA INKASO has become recognised in the debt collecting market in Poland, and the team members have become market experts discussing specific issues in business newspapers.

The reliability and high quality of services provided by the company has contributed to a continuous increase in the number of received orders, amount of income and obtained profits. The Customer portfolio is not limited to domestic business, but we also process orders from companies in Germany, the Czech Republic and Slovakia, who are in possession of difficult debts from Polish debtors.

A turning point for PRAGMA INKASO was 2005, which was when the company board adopted a new strategy for coming years in response to changing legal and market conditions. The first element in this regard was to extend the scope of provided services by including products related to financial engagement to the benefit of the Customers, which mainly referred to re-purchasing of debts in order to collect them to our own account and financing of the debts taken over within Derby collecting orders on a down payment basis. The next new product by PRAGMA INKASO was foreign debt collecting services addressed at debtors located in the Czech Republic and Slovakia.

A very important element of the new strategy was a thorough re-organisation of the company, where the objective was to multiply its operating capabilities. New manager positions were established in the operating department and the employment rate was tripled compared to previous years. In compliance with the assumptions adopted by the management board, in 2006 the major emphasis was given upon increasing the number of personnel, training of new team members and setting out operating procedures. Theses activities resulted in significant increase of operating costs on one hand and thus reduction of the net profits for 2006, but on the other, they prepared the company for the challenges of the year 2007, when the company recorded an income growth of 89 % with the net profits increasing by nearly 360 % (compared to 2006).

As a consequence of the company’s development and growth of capital needs, the company board decided to implement a corporate conversion into a share holding company, remit shares and introduce the shares in the NewConnect market arranged by the Warsaw Stock Exchange.
Since the year 2008 the company is listed on the NewConnect market. Following the dynamic development, the company’s offer is constantly extended to include new services while the increase of the company capital enabled a flexible adjustment to new market needs.